Before coming to a health care site:

Patients

If you have developed symptoms of a contagious illness such as influenza or COVID-19, please notify the clinic/service area before your appointment so they may assist you and may potentially rebook your appointment. Common symptoms include (but are not limited to) new onset of a cough, runny nose, fever, rash, diarrhea, nausea/vomiting or sore throat.

Visitors and Family/Support Persons of Patients

You can help protect the safety of patients and staff by postponing your visit to an AHS site if you are experiencing symptoms of a contagious illness. Common symptoms include (but are not limited to) new onset of a cough, runny nose, fever, diarrhea, rash, nausea/vomiting or sore throat. Please wait until all symptoms are resolved before entering a site unless:

• you are the designated Family/Support Person of a pediatric patient, or a dependent adult and no other support is available. Please notify staff of your exact symptoms so they can assist you.
• you must visit a patient or continuing care resident at the end of their life and have made arrangements with the service area before you arrive. Please notify staff of your symptoms when making your visitation appointment so they can assist you.

All designated Family/Support Persons and visitors entering AHS sites must practice continuous masking, as directed, and hand hygiene when entering and exiting the site, entering and exiting a patient or resident room, and after using the washroom.

For more information on designated Family/Support Person Access at AHS sites, see Visiting a Loved One at an AHS Facility | Alberta Health Services and for information regarding respiratory illness assessments and care see Respiratory811 Illness | Alberta Health Services . Contact Health Link at 811.